The Right Mind, we focus on Performance Improvement. The reason is
simple, a review the literature from McKinsey and Co, from Gallup and many others,
demonstrates the following:
1. McKinsey's global survey of more than 1,500 organisations indicated that
only 6% or organisations were completely happy with their cultural change
program and 1 in three did not consider the program successful.
2. Gallup estimate that disengagement is costing $800 billion annually.
With estimates of up to 70% of organisational change or re-engineering fail,
one wonders why? Why Performance?
HOW IT WORKS
The TRM Performance OptmisationTM
program works by ensuring key
components of operations are:
- In place;
- Clear and
- Used and
reviewed on a regular basis.
1. WHY - Purpose
of an organisation starts with clarity of purpose. It is the WHY of existence. Purpose is the
beacon for the organisation's legacy. A
clearly defined purpose, integrated into operational structures, is
inspirational and motivational.
2. HOW - CULTURE
Virtually all managers and leaders understand the importance
of culture. Fewer however, know how to
translate the concept into practice and even less understand the power of
In the absence of clearly articulated organisational values
and corresponding behaviours, individual
3. casading goals and actions aligned with strategy
One of the inhibitors of effective performance is clarity of
structures linking strategy with performance.
Our unique structure operates with following guidelines:
plans, visible to entire team
Plans condensed to one-page
One-page Strategic Plan
One-Page Business Plan
One-Page Team Plan
We cascade the plans at each level of the organisation to
arrive at a Work Plan on an individual level.
monitoring tools and processes
provision of supporting implementation tools and
processes, we measure the success of each initiative that supports the strategy
providing tangible facts to work with. These
c) Team communication procedures
Proformas for one page documents, 90-days targets, weekly reporting and daily
Behaviour ModellingTM to forge winning behaviours (see below).
Knowing who does what, when, is an essential but often
misaligned and time ineffective process.
Our meeting formats have demonstrated improved satisfaction and
individual delivery effectiveness.
Selective Behaviour ModellingTM
(SBMTM) is a software supported approach to embedding behaviours
reliably and predictably into large numbers of people to support culture change with
empirical measurement. SBMTM has
been designed by Australian behavioural scientist, Allan Parker
Supports cultural change which
is aligned with the strategic needs of the organisation; and
Enables members of the
organisation to Experience SBMTM at a
deep and meaningful level.
turnaround: An interview with the chairman of
D&B. McKinsey Quarterly May 2005